Guqula inhlangano yakho yokuthengisa nge-Amazon Quick: uzakwenu omusha we-AI weqembu

Umthengisi ojwayelekile uchitha kuphela u-40% wesikhathi sakhe edayisa ngempela. Okusele kudliwa umsebenzi odingekile, kodwa onenani eliphansi: izibuyekezo zokuphathwa kobudlelwane bekhasimende (CRM), ucwaningo lwethemba, ukubhalwa kwe-imeyili, nokushintsha umongo okungapheli phakathi kwamathuluzi. Ngaphambi kokuthi wazi, usuku seludlulile futhi usebenzise ingxenye encane kuphela yesikhathi sakho ezintweni ezivala amadili futhi ilethe inani kumakhasimende.

I-Amazon Quick ingumsizi we-AI womsebenzi oguqula imibuzo ibe izimpendulo, izimpendulo zibe izenzo, nezenzo zibe imiphumela. I-Quick isiza ama-reps ukuchitha isikhathi esiningi ethengisa kanye nesikhathi esincane emisebenzini yokuqondisa, noma ngabe usebenza kusiphequluli, uhlelo lokusebenza lwedeskithophu, noma ngokuqondile ngaphakathi kwe-Microsoft 365, i-Outlook, namanye amathuluzi osuvele uwasebenzisa nsuku zonke. Umphumela? Ithimba lakho labadayisi lingamboza indawo eyengeziwe, livale amadili ngokushesha, futhi lijulise ukwethembeka kwamakhasimende kunoma yisiphi isikali.

Izinkampani ezifana ne-3M, AWS Global Sales, ne-Amazon sezivele zisebenzisa i-Quick ukuvula amandla aphelele abathengisi bazo. Bona ukuthi i-AWS Global Sales ikuguqula kanjani ukulethwa kwemininingwane, amaqembu athengisa e-AWS ahlala ekhona ekuqalisweni okusha, nohambo lwe-Amazon lokuthumela i-Quick Suite ezinkulungwaneni zabasebenzisi.

Kulokhu okuthunyelwe, sihamba ngezindlela ezimbalwa i-Quick eletha ngayo lesi sithembiso. Sihlanganisa wonke umjikelezo wokuthengisa, kusukela ekuhlonzeni ithemba lakho elibaluleke kakhulu, ukuxhumana nawo, ukusebenza isivumelwano ukuze sivale, kanye nokugcina i-CRM isesikhathini njengoba i-akhawunti ikhula, kuyilapho sivikela insiza yakho eyivelakancane: isikhathi sakho.

Ukuthola amaphuzu okuholayo nokubeka phambili okulindelweyo: gxila emathubeni enani eliphezulu kakhulu

Ugqolozele uhlu lwabaholayo abangu-200 ku-CRM yakho. Abanye bagcwalise amafomu ezinyangeni eziyisi-6 ezedlule. Abanye bakhiphe iphepha elimhlophe ngesonto eledlule. Abambalwa baphendule imilayezo ye-imeyili ebandayo. Yiziphi okufanele uzinake namuhla?

Le nselelo ijwayelekile. Iningi lamaqembu okuthengisa alikwazi ukubonakala lapho umkhondo usulungele ukuthenga, okuholela emathubeni aphuthelwe kanye nemijikelezo emide yokuthengisa. Noma, izinsiza ezishodayo zisetshenziswa ukubeka phambili amathuba amancane ngezindleko zamakhulu.

I-Amazon Quick ikusiza ukuthi uhlonze futhi ubeke phambili amathemba anenhloso ephezulu ngokuzenzakalelayo ngokuxhuma ku-CRM yakho, i-imeyili, izibalo zewebhu, nezinhlelo zokusekela ukuze uhlaziye amasiginali okuzibandakanya kanye nokuhola izinga ngokushintshayo ngokuthenga inhloso. Ngabasebenzeli bengxoxo yangokwezifiso abadonsa okuqukethwe kumadokhumenti angaphakathi, imininingwane yamathuba, nomlando we-akhawunti, i-Quick ikusiza ukuthi ugxile emandleni okungenzeka ukuthi uwaguqule.

Ngaphambi kokuthi siqale ukubeka phambili amathuba okuxhumana nabantu, kufanele uhlanganise Ngokushesha nesistimu yakho ekhona ye-CRM. Imiyalo yesinyathelo nesinyathelo iyatholakala ku-Salesforce, i-HubSpot, i-ServiceNow, nezinye izinhlelo kumadokhumenti asheshayo.

Qala ngokwakha ideshibhodi usebenzisa i-Amazon Quick Sight, isevisi yezobunhloli bebhizinisi ngaphakathi kwe-Amazon Quick esetshenziselwa ukwakha ukuboniswa okusebenzisanayo okuvela emithonjeni yakho yedatha exhunyiwe. Bese, sebenzisa ingxoxo ukuze utshele Quick ukuthi uhlole ideshibhodi futhi unikeze uhlu lwamadili aphuthuma kakhulu ongawalandela.

Umsebenzisi uhlinzeka ngomyalo wolimi lwemvelo, isibonelo “linganisa ipayipi lami”, futhi uhlanganisa idatha ngokushesha kuwo wonke amasistimu axhunyiwe ukuze kukhiqizwe ukubuka okubalulekile. Isebenza ngokuqhubeka okumile, ukulandelwa okudlulelwe yisikhathi, noma indawo yengcindezi yokuncintisana phezulu.

Ukutholwa kobungozi nezinyathelo ezilandelayo

Kudili ngalinye, i-Quick ihlonza amasiginali athile engcuphe efana nochungechunge lwama-imeyili amisiwe, ukulandelela okugejiwe, kanye nokubalula kwezimbangi, futhi incoma izenzo ezibambekayo ezilandelayo. Abathengisi bangavula ikhono lokulandelela ngokuqondile engxoxweni ngaphandle kokushintsha umongo.

Ukufinyelela komuntu siqu kanye nokuzibandakanya kwe-imeyili: imilayezo yobuciko ezwakala ngemizuzwana

Manje njengoba usuhlonze ithuba lakho elibaluleke kakhulu, sekuyisikhathi sokufinyelela. Ngokwesiko, ukwenza umlayezo owenziwe ngezifiso ngokwanele kudinga ukuthi useshe mathupha ku-CRM yakho yonkana, amadokhumenti angaphakathi, namasiginali angaphandle njengewebhusayithi yenkampani, ukukhishwa kwabezindaba kwakamuva, kanye nekhasi lakho le-LinkedIn. Okunye ukuthumela umlayezo we-imeyili ojwayelekile cishe ongeke wazitshwa.

Ngokushesha kususa lokhu kuhwebelana, kukusiza ukuthi uklame ukufinyelela okuklanyelwe kakhulu okubhekisela komongo othize njengezindaba zakamuva zenkampani, amaphuzu obuhlungu ekusebenzelaneni okudlule, nezimo zokusetshenziswa ezifanele, ngaphandle kwamahora ocwaningo olwenziwa mathupha.

Ngoba lokhu kuyinselelo ephindaphindayo, ungakha ikhono usebenzisa i-Amazon Quick: ukugeleza komsebenzi okusebenzisekayo kabusha, okuzenzakalelayo okusebenzisa uchungechunge lwezinyathelo egameni lakho. Kulokhu, sitshela u-Quick ukuthi “acwaninge ithemba ngokukhipha idatha emithonjeni eminingi (i-CRM, izintambo ze-imeyili, izingxoxo ze-Slack, ama-akhawunti amafushane, nocwaningo lwewebhu), bese ukhiqiza umlayezo wokufinyelela komuntu siqu.” Usebenzisa leli khono kumbono wamanje, kodwa ungaphinda ulisebenzise kuwo wonke ama-akhawunti akho ukuya phambili.

Lesi sinyathelo sidinga ukuthi uhlanganise i-Outlook ne-Amazon Quick.

Lokhu kufinyelela kuxhaswe ikhono langokwezifiso: ukugeleza komsebenzi okusebenzisekayo kabusha lelo noma yiliphi ilungu leqembu elingakwazi ukuliqalisa ngegama noma likulungiselele ukuthi lisebenze ngokuzenzakalelayo lapho izimo zifinyelelwa. Ngemva kokubuyekeza i-imeyili nokunikeza noma iyiphi impendulo, ungayithumela ngokuqondile ukusuka ku-Quick.

Ngezandiso ze-Microsoft 365, ungakwazi futhi ukusebenza ngqo ngaphakathi kwe-Outlook noma amaQembu. Izinto ezisheshayo njengephaneli eseceleni ngaphakathi kweklayenti lakho le-imeyili, ukuze ukwazi ukukhiqiza ukufinyelela komuntu siqu, udonse umongo we-akhawunti, futhi ulungise imilayezo ngaphandle kokushintsha amathebhu.

Ukuqapha umsebenzi: qala nsuku zonke ngokucacile

I Okuphakelayo komsebenzi ibeka izinguquko ezenzeke ngobusuku obubodwa ku-Slack, i-imeyili, ne-CRM, ezibekwe kuqala ngokuhambisana namadili asebenzayo omthengisi. Lokhu kungena esikhundleni sokuzama kwasekuseni okwenziwa kuwo wonke amathuluzi amaningi ngokubuka okukodwa okuhlanganisiwe.

Ubuhlakani be-akhawunti: lungiselela ukuvala ngokuzethemba

Ikhasimende liyavuma ukuhlangana ngeviki elilandelayo ukuze kuxoxwe ngesisombululo sakho esihlongozwayo. Impumelelo! Kodwa manje kufika umsebenzi wokulungiselela. Ngokwesiko, ubungachitha amahora amaningi ulungiselela, uguqula phakathi kwe-Salesforce ukuze uthole umlando wedili, i-ServiceNow yamathikithi osekelo, iklayenti lakho le-imeyili lezingxoxo ezedlule, kanye nenjini yokusesha yokuqukethwe komkhakha. Ngesikhathi uhlanganisa isithombe esigcwele, usushise ihora.

Ungacela Ngokushesha ukuthi udale idokhumenti yokulungiselela umhlangano yekhasi elilodwa ngesifinyezo se-akhawunti, ama-bios ohambele umcimbi, imibuzo, nezingozi. Xhumanisa Ingxoxo Esheshayo Nesikhala Esisheshayo, inqolobane yolwazi ephakathi nendawo lapho ongakwazi khona ukuhlela amadokhumenti, imithombo yedatha, namafayela Quick angabhekisela kukho lapho uphendula imibuzo noma uqeda imisebenzi.

Lapho ulungiselela Ukubuyekezwa Kwebhizinisi Kwangekota (QBR), Okusheshayo kungadlulela phambili ngokuchaza nokwakha ideskithophu ephelele yokwethulwa kusuka kumafayela edili, izehlakalo zosekelo, nemicu ye-imeyili. Umthengisi ubuyekeza uhlaka oluhlongozwayo, akhethe itimu, futhi agunyaze ukwakhiwa.

Idekhi engumphumela ihlanganisa isifinyezo se-akhawunti, umugqa wesikhathi wesigameko, isimo sedili, nohlelo lokulungisa, olwakhiwe kusukela kudatha yamanje kunokuba luhlanganiswe ngesandla kusuka emithonjeni eminingi. Imizuzu embalwa yokulungiselela esikhundleni samahora.

Shayela amaphuzu wokuloba: hlola yonke ingxoxo usebenzisa indlela yakho

Ngemva komhlangano, abathengisi bangakwazi ukushiya umbhalo wekholi kokuthi Okusheshayo ukuze bathole amagoli okuzenzakalelayo ngokumelene nendlela yabo yokuthengisa, njenge-MEDPICC, BANT, noma uhlaka lwangokwezifiso. Ngokushesha ihlonza lokho obekukhaviwe, yiziphi izikhala ezisele, futhi inikeze ukuhlolwa okuhlelekile kwempilo yedili ngokusekelwe engxoxweni.

I-CRM ezenzakalelayo kanye nokuloga komsebenzi: gcina isistimu yerekhodi inembile

Ngokwesiko, konke ukusebenzelana kudinga imizuzu engu-15–20 yezibuyekezo ze-CRM okuvamise ukuba nzima ukuzibeka eqhulwini kuyilapho uhlanganisa okunye ukusebenzisana kwamakhasimende okuzwela isikhathi. Njengoba isikhathi sihamba phakathi komhlangano nokubuyekeza i-Salesforce, umongo uyalahleka futhi imininingwane ingena emifantwini.

Ngemva kokuhlaziywa kwekholi, i-Quick iphusha izibuyekezo ezihlelekile ku-Salesforce, okuhlanganisa amathuba edili, izinyathelo ezilandelayo, amafulegi engcuphe, nesifinyezo sengxoxo. Lokhu kugcina isistimu yerekhodi inembile ngaphandle kokudinga ukufakwa kwedatha mathupha.

Izinhlelo zokusebenza ezingokwezifiso ezivela olimini lwemvelo: ukwakha amathuluzi ngaphandle kwekhodi

I-Quick ivumela abathengisi namaqembu emisebenzi yokuthengisa ukuthi akhe izinhlelo zokusebenza ezisebenzisanayo ngokwaziswa kolimi lwemvelo, ukufunda ngokuzenzakalelayo izikimu zedatha exhunyiwe kanye nesikafula uhlelo lokusebenza olubukhoma ngaphandle kokubhala ikhodi.

Uhlelo lokusebenza oluwumphumela lubukhoma, luyabiwa, futhi luyasebenziseka. Ungangeza izici, ushintshe izakhiwo, noma uxhume imithombo emisha yedatha ngemiyalelo yokulandelela.

Igrafu yolwazi: ubudlelwano bemephu kuyo yonke incwadi yakho yebhizinisi

Igrafu Yolwazi yenza imephu yobudlelwano phakathi kwabantu, ama-akhawunti, amadili, nokusebenzisana okukufunde ku-Quick kumathuluzi axhunyiwe. Abathengisi bangabuza umlando wobudlelwano, bakhombe izindlela ezifudumele zesingeniso, futhi baqonde izakhiwo ze-akhawunti ngaphandle kokucwaninga mathupha.

Ukuqalisa

Lokhu okuthunyelwe kubonise ukuhamba komsebenzi okugcwele kokuthengisa ku-Amazon Quick, kusukela ekubuyekezweni kwepayipi lasekuseni ngokufinyelela komuntu siqu, ukulungiselela umhlangano, ukushaywa kwezingcingo, izibuyekezo ze-CRM, ukudalwa kwezinhlelo zokusebenza ngokwezifiso, kanye nemephu yobudlelwano. Ikhono ngalinye lixhumeka kokulandelayo, kudala ukugeleza komsebenzi okuqhubekayo okugcina abathengisi begeleza kunokuba bashintshe phakathi kwamathuluzi.

Ithebula elilandelayo lifingqa amakhono ahlanganiswe kulokhu okuthunyelwe.

Lungabukeka kanjani usuku lwakho? Qala ngokugeleza komsebenzi okukodwa, njengokushaya amagoli okuholayo, ukulungiselela umhlangano, noma i-CRM ezenzakalelayo, futhi uzwe umehluko. Hlola ikhasi le-Amazon Quick for Sales ukuze ufunde kabanzi, noma ubuke Isenzo esisheshayo kudemo yokuthengisa nokuhamba okugcwele.

Mayelana nombhali